Privacy Policy

Last Updated: December 2024

Welcome to suvefui.com, your trusted partner for children's costume rentals for morning performances and special events. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, protect, and share information about you when you use our website and services.

Information We Collect

We collect information you provide directly to us when you create an account, make a reservation, contact us, or otherwise interact with our services. This includes your name, email address, phone number, delivery address, payment information, and details about your costume rental preferences. We also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, operating system, referring URLs, and pages viewed.

Children's Information Protection

As a service dedicated to children's costumes, we take special care to protect children's privacy. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our costume rental services. This includes processing your orders, managing deliveries and returns, communicating with you about your rentals, providing customer support, and sending you important updates about our services. We may also use your information to personalize your experience, recommend costumes that might interest you, and conduct internal research to enhance our offerings.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential. We may also disclose your information when required by law, to protect our rights, or to ensure the safety of our users.

GDPR Compliance and Your Rights

If you are located in the European Union, you have certain rights under the General Data Protection Regulation (GDPR). These rights include:

Data Security and Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, regular security assessments, and strict access controls. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences, though disabling cookies may affect certain website functionalities. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a specified period).

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Typically, we retain customer account information for the duration of your relationship with us and for a reasonable period thereafter to comply with legal requirements and resolve any potential disputes.

International Data Transfers

If you are accessing our services from outside the country where our servers are located, your information may be transferred across international borders. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information during international transfers.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Questions or Concerns?

If you have any questions about this Privacy Policy or our privacy practices, please don't hesitate to reach out to us. We are committed to addressing your concerns and ensuring your privacy rights are respected.